Frequently Asked Questions

FREE SHIPPING!
On orders $125 or more!

Free Standard shipping on orders $125+ within the U.S. No code necessary, Free shipping option will appear at checkout.

For more information, please review our Shipping Policy.

ORDER STATUS

Has my order shipped?
Click the account icon on the top right hand side of the website to view your account. You can visit the order status page to check the progress of your order as it's fulfilled.

How do I track my order?
Login to your account to review your order number and tracking details.

My order never arrived.
Click the account icon on the top right hand side of the website to view your account and track your order status. Be sure that all of the items in your order have shipped already. If your package shows a status of "delivered", please contact customer service for assistance.

An item is missing from my shipment.
Click the account icon on the top right hand side of the website to view your account and track your order status. Be sure that all of the items in your order have shipped already. If your package shows a status of "delivered", please contact customer service for assistance.

I received the wrong product.
If you feel you have received the wrong product, please contact customer service and we will be glad to assist you.

RETURNS

We will gladly accept your return for a refund or store credit within 7 business days. For complete details, please refer to our Return Policy here.

ACCOUNT INFORMATION

To view your account, please click on the user account icon on the top right hand side of the website.